Balanced Value Impact Model

Bibliography from Delivering Impact with Digital Resources

This is the bibliography with clickable links from: 
Tanner, S (2020) Delivering Impact with Digital Resources: Planning your strategy in the attention economy, Facet Publishing, London.
This content is correct as at December 2019.

Abram, S. (2007) The Value of Our Libraries: impact, recognition and influencing funders. Arkansas Libraries. Available at: http://stephenslighthouse.com/files/ArkansasLA_Value.pdf.

Ahlberg, J. and Rosen, H. (2019) Digidaily|Digitalisering av svensk dagspress, Digitization of Swedish Daily Press Blog. Available at: https://digidaily.blogg.kb.se/.

Atkins, D. E., Brown, J. S. and Hammond, A. L. (2007) A Review of the Open Educational Resources (OER) Movement: achievements, challenges and new opportunities, Open Educational Resources.

Badenoch, D., Reid, C., Burton, P., Gibb, F. and Oppenheim, C. (1994) The Value of Information. In Feeney, M. and Grieves, M. (eds) The Value and Impact of Information, Bowker Saur, pp. 9–77.

Bakhshi, H., Freeman, A. and Hitchen, G. (2009) Measuring Intrinsic Value – How to Stop Worrying and Love Economics, Mission Models Money. Available at: https://mpra.ub.uni-muenchen.de/14902/1/MPRA_paper_14902.pdf.

Beckett, W. (2000) Sister Wendy’s American Collection, HarperCollinsPublishers.

Bell, S. and Morse, S. (2008) Sustainability Indicators: measuring the immeasurable? 2nd edn, Earthscan, doi:10.1016/S0743-0167(99)00036-4.

Belot, H. (2016) Budget Cuts Will Have a ‘Grave Impact’ on the National Library, Staff Told, Sydney Morning Herald, 22 February, 1–3. Available at: https://www.smh.com.au/national/budget-cuts-will-have-a-grave-impact-on-the-national-library-staff-told-20160222-gn0co2.html.

Bergold, J. and Thomas, S. (2012) Participatory Research Methods: a methodological approach in motion, Forum: Qualitative Sozialforschung/Forum: Qualitative Social Research, 13 (1, Art. 30), p. 31.

Bogh, M. (2017) Interview with Mikkel Bogh, Statens Museum for Kunst, Denmark, 6 July 2017.

Borg, M., Karlsson, B., Kim, H. S. and McCormack, B. (2012) Opening up for Many Voices in Knowledge Construction. A case illustration of co-operative inquiry — a research project on ‘Crisis Resolution and Home Treatment’, Forum Qualitative Social Research, 13(1), article 1.

Brennan, S. and Kreiss, D. (2014) Digitization and Digitalization, Culture Digitally. Available at: http://culturedigitally.org/2014/09/digitalization-and-digitization/.

Broadcasting Audience Research Board (2019) UK TV Audience Figures. Available at: https://www.barb.co.uk/.

Brophy, P. (2006) Projects into Services: the UK experience, Ariadne, (46). Available at: http://www.ariadne.ac.uk/issue46/brophy/.

Buckland, M. K. (1991) Information as Thing, Journal of the American Society for Information Science, 42(5), pp. 351–360.

Campbell, D. T. (1979) Assessing the Impact of Planned Social Change, Evaluation and Program Planning, 2(1), pp. 67–90, doi:10.1016/0149-7189(79)90048-X.

Canalichio, P. (2018) Expand, Grow, Thrive : 5 proven steps to turn good brands into global brands through the LASSO method, Emerald Publishing Limited.

Carson, S. (2006) MIT OpenCourseWare 2005 Program Evaluation Findings, Massachusetts Institute of Technology.

Chaplin, S. (2014) E-mail message to Simon Tanner, 10 October.

Colbron, K., Chowcat, I., Kay, D. and Stephens, O. (2019) Making Your Digital Collections Easier to Discover, JISC Guide. Available at: https://www.jisc.ac.uk/full-guide/making-your-digital-collections-easier-to-discover.

Colson, F. and Hall, W. (1992) Educational Systems: pictorial information systems and the teaching imperative. In Thaller, M. (ed.), Images and Manuscripts in Historical Computing, Scripta Mercaturae Verlag, pp. 73–86.

Consumer Barometer – Second Screens (2017) Available at: https://www.consumerbarometer.com/en/graph-builder/?question=M8&filter=country:united_kingdom.

Consumer Barometer – Trending Data (2017) Available at: https://www.consumerbarometer.com/en/trending/?.

Crookston, M., Oliver, G., Tikao, A., Diamond, P., Liew, C. L. and Douglas, S.-L. (2016) Kōrero Kitea: Ngā hua o te whakamamatitanga (The impacts of digitised te reo archival collections). InterPARES Trust.

Davenport, T. H. and Beck, J. C. (2001) The Attention Economy, Ubiquity, ACM, (May), doi:10.1145/375348.376626.

Dempsey, L. (2000) Scientific, Industrial, and Cultural Heritage: a shared approach: a research framework for digital libraries, museums and archives. Ariadne, (22). Available at http://www.ariadne.ac.uk/issue22/dempsey/.

Department for Business, Information and Skills (2015) Better Regulation Framework Manual: practical guidance for UK government officials. Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/468831/bis-13-1038-Better-regulation-framework-manual.pdf.

Digital Science (2016) Publication Patterns in Research Underpinning Impact in REF2014. Available at: https://dera.ioe.ac.uk/26933/1/2016_refimpact.pdf.

du Rausas, M. P., Manyika, J., Hazan, E., Bughin, J., Chui, M. and Said, R. (2011) Internet Matters: The net’s sweeping impact on growth, jobs, and prosperity. Available at: https://www.mckinsey.com/~/media/McKinsey/Industries/High Tech/Our Insights/Internet matters/MGI_internet_matters_exec_summary.ashx.

Dunning, A. (2012) Deliverable 4.1: European newspaper survey report. Available at: http://www.europeana-newspapers.eu/wp-content/uploads/2015/05/ENP-Deliverable_4.1_final.pdf.

Durose, C., Beebeejaun, Y., Rees, J., Richardson, J. and Richardson, L. (2012) Towards Co-Production in Research with Communities, Connected Communities, doi: 10.1002/ana.23654.

Economic Development Research Group (2015) 2015 Economic Impact Study of the Museum of Fine Arts, Boston, Economic Development Research Group.

Ellwood, S. and Greenwood, M. (2016) Accounting for Heritage Assets: does measuring economic value kill the cat? Critical Perspectives on Accounting, Elsevier Ltd, 38, pp. 1–13, doi: 10.1016/j.cpa.2015.05.009.

Erichsen, N. (2017) Interview with Nicholaj Erichsen, Statens Museum for Kunst, Denmark 6 July.

Eschner, K. (2016) The Story of the Real Canary in the Coal Mine, Smithsonian.com. Available at: http://www.smithsonianmag.com/smart-news/story-real-canary-coal-mine-180961570/.

European Commission (n.d.) Key Documents – Impact Assessment – European Commission. Available at: http://ec.europa.eu/smart-regulation/impact/key_docs/key_docs_en.htm.

Europeana Foundation (2014a) Europeana Strategy 2015–2020, Impact. Available at: http://ec.europa.eu/dgs/connect/en/content/public-services-digital-service-infrastructures-connecting-europe-facility.

Europeana Foundation (2014b) Europeana Strategy 2015–2020: ‘We transform the world with culture’. Available at: http://pro.europeana.eu/files/Europeana_Professional/Publications/Europeana Strategy 2020.pdf.

Fallon, J. (2017a) Developing the Impact Toolkit: supporting impact assessment in the cultural heritage sector 2017, Europeana Foundation.

Fallon, J. (2017b) Impact Assessment Task Force, Europeana Professional. Available at: https://pro.europeana.eu/project/impact-assessment.

Fallon, J. (2017c) Impact Insights: testing the impact toolkit on Europeana to develop a better understanding of our impact 2017. Available at: https://pro.europeana.eu/post/impact-insights-2017.

Fallon, J. (2019) Making the Case for Impact at SMK, Europeana Pro. Available at: https://pro.europeana.eu/post/making-the-case-for-impact-at-smk.

Finnis, J., Chan, S. and Clements, R. (2011) Let’s Get Real: how to evaluate online success?, Culture 24, pp. 1–40.

First Followers (2009) The Book from Sinai, Vision. Available at: http://subscribe.vision.org/first-followers/bid/35878/The-Book-from-Sinai.

Fox, D. (2013) The Impact of Wikipedia: Ganesh Paudel. Available at: https://blog.wikimedia.org/2013/02/05/the-impact-of-wikipedia-ganesh-paudel/.

Fox, H. (n.d.) Beyond the Bottom Line: evaluating art museums with the Balanced Scorecard. Available at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.615.5506&rep=rep1&type=pdf.

Freedman, L. (2013) Strategy: a history. Oxford University Press.

Frey, B. S. (2003) Arts and Economics: analysis and cultural policy, Springer-Verlag, doi: 10.1007/978-3-540-24695-4.

Frey, B. S. and Pommerehne, W. (1990) Muses and Markets: explorations in the economics of the arts, Blackwell.

Garcés, J. (2007) Codex Sinaiticus: transcript of audio. Juan Garcés, curator of the British Library’s Codex Sinaiticus Project, gives his personal thoughts on the project and on the manuscript itself in April 2007, The British Library. Available at: www.bl.uk/onlinegallery/sacredtexts/podjuangarces.html.

Giannetti, F. (2018) A Twitter Case Study for Assessing Digital Sound, Journal of the Association for Information Science and Technology, 00(00), doi: 10.1002/asi.23990.

Gibson, L. (2019) Decolonising South African Museums in a Digital Age: re-imagining the Iziko Museums’ Natal Nguni catalogue and collection, King’s College London. Available at: https://kclpure.kcl.ac.uk/portal/files/116112915/2019_Gibson_Laura_Kate_0003615_ethesis.pdf.

Giupponi, C. (2002) From the DPSIR Reporting Framework to a System for a Dynamic and Integrated Decision-making Process. In editors, MULINO Conference on ‘European policy and tools for sustainable water management’, publisher.

Goodhart, C. A. E. (1984), Monetary Theory and Practice: the UK experience, Macmillan Education UK, pp. 91–121, doi: 10.1007/978-1-349-17295-5_4.

Gooding, P. (2017) Historic Newspapers in the Digital Age : ‘search all about it!’ Routledge.

Green, A. (2014) Alexander Green, research interview with Simon Tanner on the Wellcome Library Codebreakers impact assessment, September.

Green, A. and Andersen, A. (2017) Museums and the Web: finding value beyond the dashboard. Available at: http://mw2016.museumsandtheweb.com/paper/finding-value-beyond-the-dashboard/.

Griffiths, J.-M. and King, D. W. (1994) Libraries: the undiscovered national resource. In Feeney, M. and Grieves, M. (eds), The Value and Impact of Information, Bowker Saur, pp. 79–116.

Gross, B. M. (1964) The Managing of Organizations: the administrative struggle, volume 2, Free Press of Glencoe.

Harley, D. H. (2006) Use and Users and Digital Resources: a focus on undergraduate education in the humanities and social sciences. Available at: https://eric.ed.gov/?id=ED503076.

Hart, H. L. A. (2001) Essays on Bentham: studies in jurisprudence and political theory, Clarendon Press.

Hartley, J. and Benington, J. (2000) Co-research: a new methodology for new times, European Journal of Work and Organizational Psychology, 9(4), pp. 463–476, doi: 10.1080/13594320050203085.

Henshaw, C. and Kiley, R. (2013) The Wellcome Library, Ariadne, (71). Available at: http://www.ariadne.ac.uk/issue/71/henshaw-kiley/.

Hjørland, B. (2000) Documents, Memory Institutions and Information Science, Journal of Documentation, 56(1), pp. 27–41, doi: 10.1108/EUM0000000007107.

Holgaard, N. and Valtysson, B. (2014) Perspectives on Participation in Social Media. In Sanderhoff, M. (ed.), Sharing Is Caring: openness and sharing in the cultural heritage sector, Statens Museum for Kunst, pp. 221–231.

Holley, R. (2010) Trove: innovation in access to information in Australia, Ariadne, (64), pp. 1–9. Available at: http://www.ariadne.ac.uk/issue64/holley/.

Huberman, B. a. (2013) Social Computing and the Attention Economy, Journal of Statistical Physics, 151(1–2), pp. 329–339, doi: 10.1007/s10955-012-0596-5.

Hügel, S. (2012) Evaluating the Sustainability of AHRC-funded UK Arts and Humanities Projects with Digital Outputs, University College London.

Hughes, L. M. (ed.) (2012) Evaluating and Measuring the Value, Use and Impact of Digital Collections, Facet Publishing.

IIIF Consortium (n.d.) IIIF Frequently Asked Questions (FAQs) — IIIF | International Image Interoperability Framework. Available at: http://iiif.io/community/faq/#what-is-iiif.

Imperial War Museum (2007) Imperial War Museum Equality Strategy 2007–2010. Available at: https://www.iwm.org.uk/sites/default/files/public-document/EqualityStrategyInternet-2011-01-20.pdf.

International Association for Impact Assessment (2009) What Is Impact Assessment. Available at: http://www.iaia.org/uploads/pdf/What_is_IA_web.pdf.

Irwin, B. (2017) The Cost of Doing Nothing. In Irwin, B. and Silk, K. (eds) Creating a Culture of Evaluation: taking your library from talk to action, OLA Press, pp. 3–40.

Irwin, B. and Silk, K. (2017) Creating a Culture of Evaluation: taking your library from talk to action, OLA Press.

Jensen, C. (2017) Interview with Christina Jensen, Statens Museum for Kunst, Denmark, 6 July.

Jones, M. and Verhoeven, D. (2016) Treasure Trove: why defunding Trove leaves Australia poorer, The Conversation, 26 February, pp. 1–4. Available at: https://theconversation.com/treasure-trove-why-defunding-trove-leaves-australia-poorer-55217.

Kaplan, R. S. and Norton, D. P. (1996) The Balanced Scorecard Translating Strategy into action, Harvard Business Review Press.

Kapsalis, E. (2016) The Impact of Open Access on Galleries, Libraries, Museums, and Archives. Available at: http://siarchives.si.edu/sites/default/files/pdfs/2016_03_10_OpenCollections_Public.pdf.

Kennedy, R. F. (1968) Robert F. Kennedy Remarks at the University of Kansas, March 18, 1968, Robert F. Kennedy Speeches – John F.

Kennedy Presidential Library and Museum. Available at: https://www.jfklibrary.org/Research/Research-Aids/Ready-Reference/RFK-Speeches/Remarks-of-Robert-F-Kennedy-at-the-University-of-Kansas-March-18-1968.aspx.

Kenney, A. R. (1997) The Cornell Digital to Microfilm Conversion Project: final report to NEH, RLG News, 1(2), pp. 1–3. Available at: http://worldcat.org/arcviewer/1/OCC/2007/08/08/0000070511/viewer/file941.html.

Kenny, E. (2017) History: The Europeana we recognise today launched in 2008 but has much deeper roots, Europeana Pro. Available at: https://pro.europeana.eu/our-mission/history.

King’s College London and Digital Science (2015) The Nature, Scale and Beneficiaries of Research Impact: an initial analysis of Research Excellence Framework (REF) 2014 impact case studies. Available at: https://www.kcl.ac.uk/policy-institute/assets/ref-impact.pdf.

Kingslayer, B. (2014) How Mr Dewey Decimal Saved My Life. In Patchett, A. and Moyers, B. (eds), The Public Library: a photographic essay, Chronicle Books, Princeton Architectural Press, p. 78.

Knowles, S. (2018) Narrative by Numbers: how to tell powerful and purposeful stories with data, Routledge.

Kotler, P. (1972) A Generic Concept of Marketing, Journal of Marketing, 36(2), pp. 46–54.

Kristensen, P. (2004) The DPSIR framework. In editors, Workshop on a Comprehensive / Detailed Assessment of the Vulnerability of Water Resources to Environmental Change in Africa Using River Basin Approach, UNEP Headquarters, Nairobi, Kenya, UNEP, pp. 1–10. Available at: http://wwz.ifremer.fr/dce/content/download/69291/913220/file/DPSIR.pdf.

Kritzeck, M. (2018) Correspondence with the Mandy Kritzeck, Digital Media Producer/Project Manager at the Corning Museum of Glass.

Library of Congress (2017) Update on the Twitter Archive at the Library of Congress. Available at: https://blogs.loc.gov/loc/files/2017/12/2017dec_twitter_white-paper.pdf.

Library of Congress (n.d.) Chronicling America: historic American newspapers. Available at: http://chroniclingamerica.loc.gov/search/titles/.

Los Angeles Times (1987) James Has a Notion Where Blame Belongs, Los Angeles Times, 28 August. Available at: http://articles.latimes.com/1987-08-28/sports/sp-2763_1_blame-belongs.

Malde, S. and Finnis, J. (2016) Let’s Get Real 4: report from the fourth Culture24 Action Research Project. Available at: https://weareculture24.org.uk/our-research-reports/.

Mao, Y. (2016) The Sustainability of Digitised Collections in Memory Institutions, University College London.

Marchionni, P. (2009) Why Are Users So Useful? User engagement and the experience of the JISC digitisation programme, Ariadne, (61). Available at: www.ariadne.ac.uk/issue61/marchionni/.

Markless, S. and Streatfield, D. (2006) Evaluating the Impact of Your Library: a practical model, Facet Publishing.

Maron, N. L., Smith, K. K. and Loy, M. (2009) Sustaining Digital Resources: an on-the-ground view of projects today, Ithaka Case Studies in Sustainability. Available at: https://sca.jiscinvolve.org/wp/files/2009/07/sca_ithaka_sustainingdigitalresources_report.pdf.

Marsh, D. E., Punzalan, R. L., Leopold, R., Butler, B. and Petrozzi, M. (2016) Stories of Impact: the role of narrative in understanding the value and impact of digital collections, Archival Science, Springer Netherlands, 16(4), pp. 327–372, doi: 10.1007/s10502-015-9253-5.

Matthews, J. (2013) Adding Value: getting to the heart of the matter, Performance Measurement and Metrics, 14(3), pp. 162–174, doi: 10.1108/PMM-08-2013-0024.

Matthews, J. R. (2008) Scorecards for Results: a guide for developing a library balanced scorecard, Libraries Unlimited.

McGann, J. (2010) Online Humanities Scholarship: the shape of things to come, Connexions. Available at: http://cnx.org/content/col11199/1.1.

McGann, S. and Cowdrey, L. (2017) Why Do You Love to #explorearchives, The National Archives Blog. Available at: https://blog.nationalarchives.gov.uk/blog/love-explorearchives/.

McGlone, P. (2015) America’s ‘National Library’ Is Lacking in Leadership, Yet Another Report Finds, Washington Post, 31 March. Available at: https://www.washingtonpost.com/entertainment/museums/americas-national-library-is-behind-the-digital-curve-a-new-report-finds/2015/03/31/fad54c3a-d3fd-11e4-a62f-ee745911a4ff_story.html.

McKernan, L. (2017) Correspondence with Luke McKernan, 14 July 2017.

Meeker, M. (2015) Internet Trends 2015 Code Conference.

Meeker, M. (2018) Internet Trends 2018 Code 2018. doi: 10.1016/j.ajoms.2015.09.005.

Meyer, E. T. and Eccles, K. (2016) The Impacts of Digital Collections, Oxford Internet Institute.

Meyer, E. T., Eccles, K., Thelwall, M. and Madsen, C. (2009) Usage and Impact Study of JISC‐funded Phase 1 Digitisation Projects and the Toolkit for the Impact of Digitised Scholarly Resources (TIDSR), pp. 1–179. Available at: https://www.jisc.ac.uk/guides/toolkit-for-the-impact-of-digitised-scholarly-resources.

Miller, D. (2008) The uses of value, Geoforum, 39, 3, doi: 10.1016/j.geoforum.2006.03.009.

Mindell, J., Biddulph, J., Taylor, L., Lock, K., Boaz, A., Joffe, M. and Curtis, S. (2010) Improving the Use of Evidence in Health Impact Assessment, Bulletin of the World Health Organization, 88(7), pp. 543–550, doi: 10.2471/blt.09.068510.

Moore, J. F. (2013) Shared Purpose: a thousand business ecosystems, a worldwide connected community, and the future, CreateSpace Independent Publishing.

Museum of Fine Arts Boston (2014) The Economic and Community Impacts of the Museum of Fine Arts, Boston. Available at: http://www.mfa.org/about/economic-impact-report.

Mussell, J. (2013) Parsing Passing Events, jimmussell.com. A blog about the Victorians, the media and the digital humanities. Available at: http://jimmussell.com/2013/03/13/parsing-passing-events/.

Nasiruddin, M. (2014) Libraries for Socially Disadvantaged People in Bangladesh: a new approach for changing lives from sex workers to human resources, Global Advanced Research Journal of Library, Information and Archival Studies (GARJLIAS), 2(1), pp. 8–13.

Nasiruddin, M. (2017) Digital School Libraries in Bangladesh: a role model for changing lives of the extreme poor children, International Journal of Library and Information Science, 9(4), pp. 25–36, doi: 10.5897/ijlis2016.0747.

Nasiruddin, M. and Nahar, L. (2013) Brothel-based Community Digital Libraries: changing lives of the Sex workers in Bangladesh. In Ganguly S. and P K Bhattacharya, P.K., International Conference on Digital Libraries (ICDL), The Energy and Resources Institute, pp. 1165–1166.

National Audit Office (2014) BBC Digital Media Initiative, Independent Report Commissioned by the BBC Trust from the National Audit Office. Available at: https://www.nao.org.uk/wp-content/uploads/2015/01/BBC-Digital-Media-Initiative.pdf.

National Library of Australia (2018) National Library of Australia Annual Report 2017–18, doi: 10.1136/vetrecjbvasection.

National Library of Australia (n.d.) Australian Newspaper Digitisation Program. Available at: https://www.nla.gov.au/content/newspaper-digitisation-program.

National Museums Liverpool (2013) The Power of Museums: economic impact and social responsibility at National Museums Liverpool. Available at: http://www.liverpoolmuseums.org.uk/about/corporate/reports/index.aspx.

National Museums Northern Ireland (2017) National Musuems Northern Ireland Annual Report and Accounts 2016-17.

Neisser, U. (2014) Cognitive Psychology: classic edition, Psychology Press.

Nelson, T. (1974) Computer Lib: and dream machines, Self-published.

Nielsen (2019) US TV Audience Figures. Available at: http://www.nielsen.com/us/en.html.

Noel, W. (2012) Revealing the lost codex of Archimedes, TEDxSummit. Available at: https://www.ted.com/talks/william_noel_revealing_the_lost_codex_of_archimedes.

O’Brien, D. (2013) Cultural Policy: management, value and modernity in the creative industries, doi: 10.4324/9780203583951.

OCLC and ALA (2018) From Awareness to Funding: voter perceptions and support of public libraries in 2018, OCLC, doi: 10.25333/C3M92X.

Office for National Statistics (2010) [Archived content] Measuring the Economic Impact of an Intervention or Investment, 2010 – ONS. Available at: http://webarchive.nationalarchives.gov.uk/20160129145340/http://www.ons.gov.uk/ons/rel/regional-analysis/measuring-the-economic-impact-of-an-intervention-or-investment/measuring-the-economic-impact-of-an-intervention-or-investment/index.html.

Ong, W. J. (1982) Orality and Literacy: the technologizing of the word, Routledge, doi: 10.1111/j.1460-2466.1980.tb01787.x.

Osterwalder, A., Pigneur, Y., Smith, A. and Clark, T. (2010) Business Model Generation: a handbook for visionaries, game changers, and challengers, John Wiley & Sons. Available at: https://strategyzer.com/.

Ottawa Public Library (2016) Check Out the Benefits: the economic benefits of the Ottawa Public Library.

Owen, H. (2008) Open Space Technology: a user’s guide, Berrett-Koehler Publishers.

Palliative Care Outcome Scale (n.d.) Available at: https://pos-pal.org/.

Pearce, D. and Özedemiroglu, E. (2002) Economic Valuation with Stated Preference Techniques. A summary guide, Department for Transport, Local Government and the Regions, doi: 10.1016/S0921-8009(04)00058-8.

Pfeffer, J. and Sutton, R. I. (2006) Evidence-based Management, Harvard Business Review, January. Available at: https://hbr.org/2006/01/evidence-based-management.

Pfeffer, J. and Sutton, R. I. (2008) Hard Facts, Dangerous Half-truths, and Total Nonsense: profiting from evidence-based management, Harvard Business School Press.

Phillips, J. J., Brantley, W. and Phillips, P. P. (2011) Project Management ROI: a step-by-step guide for measuring the impact and ROI for projects, John Wiley & Sons.

Pickover, M. (2014) Patrimony, Power and Politics: selecting, constructing and preserving digital heritage content in South Africa and Africa. In Mackiewicz, E., IFLA WLIC 2014 – Libraries, Citizens, Societies: Confluence for Knowledge, IFLA, pp. 16–22. Available at: http://library.ifla.org/1023/1/138-pickover-en.pdf.

Plaza, B. (2010) Valuing Museums as Economic Engines: willingness to pay or discounting of cash-flows?, Journal of Cultural Heritage, 11(2), pp. 155–162, doi: 10.1016/j.culher.2009.06.001.

Poort, J., van der Noll, R. Ponds, R., Rougoor, W. and Weda, J. (2013) The Value of Europeana, SEO Economic Research. Available at: https://pro.europeana.eu/post/europeana-strategy-2020-value-assessment-seo.

Poundstone, W. (2011) Priceless: the hidden psychology of value, Oneworld.

Powell, S. (2014) Embracing Digital Culture for Collections, Museums Aotearoa. Available at: https://blog.museumsaotearoa.org.nz/2014/08/11/embracing-digital-culture-for-collections-by-sarah-powell/.

Quint, B. (2002) OCLC , Olive Software Ally to Digitize Library Newspaper Archives, Information Today. Available at: http://newsbreaks.infotoday.com/NewsBreaks/OCLC-Olive-Software-Ally-to-Digitize-Library-Newspaper-Archives-17172.asp.

Ranganathan, S. R. (1931) The Five Laws of Library Science, Madras Library Association.

Reeves, M. (2002) Measuring the Economic and Social Impact of the Arts: a review. Available at: http://www.artscouncil.org.uk/news/publicationsindex.html.

Rimmer, J., Warwick, C., Blandford, A., Gow, J. and Buchanan, G. (2008) An Examination of the Physical and the Digital Qualities of Humanities Research, Information Processing and Management, 44(3), pp. 1374–1392, doi: 10.1063/1.2756072.

Robehmed, N. and Berg, M. (2018) Highest-paid YouTube Stars 2018: Markiplier, Jake Paul, PewDiePie and More, Forbes, 3 December. Available at: https://www.forbes.com/sites/natalierobehmed/2018/12/03/highest-paid-youtube-stars-2018-markiplier-jake-paul-pewdiepie-and-more/.

Robinson, H. (2012) Remembering Things Differently: museums, libraries and archives as memory institutions and the implications for convergence, Museum Management and Curatorship, 27:4, 2012, pp. 413–429, doi: 10.1080/09647775.2012.720188.

Ross, C. (2014) Radical Trust Works: an investigation of digital visitor generated content and visitor engagement in museum spaces. Available at: http://discovery.ucl.ac.uk/1458024/1/CRoss_PhD_Final_RadicalTrustWorks_2014_COMPLETE.pdf.

Rusbridge, C. (2006) Excuse Me ... Some Digital Preservation Fallacies, Ariadne, (46), pp. 1–6. Available at: http://www.ariadne.ac.uk/issue46/rusbridge/.

Sandell, R. (2007) Museums, Prejudice and the Reframing of Difference, Routledge.

Sanderhoff, M. (2014) This Belongs to You: on openness and sharing at Statens Museum for Kunst. In Sanderhoff, M. (ed.), Sharing Is Caring: openness and sharing in the cultural heirtage sector, Statens Museum for Kunst, pp. 20–133.

Sanderhoff, M. (2017) Interview with Merete Sanderhoff, Statens Museum for Kunst, Denmark, 3 July.

Selwood, S. (2010) Making a Difference : the cultural impact of museums. An essay for NMDC. Available at: https://www.nationalmuseums.org.uk/media/documents/publications/cultural_impact_final.pdf.

Shafer, J. (2010) On the Trail of the Question, Who First Said (or Wrote) that Journalism Is the ‘First Rough Draft of History’?, Slate. Available at: http://www.slate.com/articles/news_and_politics/press_box/2010/08/who_said_it_first.html.

Shear, M. D. (2015) Library of Congress Chief Retires under Fire, New York Times, 10 June. Available at: http://www.nytimes.com/2015/06/11/us/library-of-congress-chief-james-hadley-billington-leaving-after-nearly-3-decades.html.

Simon, H. A. (1971) Designing Organisations for an Information-rich World. In Greenberger, M., Computers, Communications, and the Public Interest, The Johns Hopkins Press, p. 37, doi:citeulike-article-id:986786.

Sinek, S. (2011) Start with Why: how great leaders inspire everyone to take action, Portfolio/Penguin.

Smith, J. H. (2018) Finally: a new website for SMK, Medium, August. Available at: https://medium.com/smk-open/finally-a-new-website-for-smk-c1d3c863779e.

Smith, L. and Campbell, G. (2018) The Tautology of ‘Intangible Values’ and the Misrecognition of Intangible Cultural Heritage, Heritage & Society, Taylor & Francis, 0(0), pp. 1–19, doi: https://doi.org/10.1080/2159032X.2017.1423225.

Smith, R. (2007) Being Human: historical knowledge and the creation of human nature, Columbia University Press.

Smith, S. and Panaser, S. (2015) Implementing Resource Discovery Techniques at the Museum of Domestic Design and Architecture , Middlesex University – Social Media and the Balanced Value Impact Model, Jisc ‘Spotlight on the Digital’ project. Available at: http://eprints.mdx.ac.uk/18555/1/case_study_resource_discovery_moda.pdf.

SMK (2017) Who Are We? – Statens Museum for Kunst. Available at: https://www.smk.dk/en/article/organization/.

SMK (2018) SMK for All. SMK-Strategi 2018–2021. Available at: https://smk.dk/wp-content/uploads/2018/06/Bilag_2_-_SMK_Strategi_2018-2021.pdf.

Srinivasan, R., Enote, J., Becvar, K. M. and Boast, R. (2009) Critical and Reflective Uses of New Media Technologies in Tribal Museums, Museum Management and Curatorship, 24(2), pp. 161–181, doi: 10.1080/09647770902857901.

Stanziola, J. (2008) Developing a Model to Articulate the Impact of Museums and Galleries: another dead duck in cultural policy research?, Cultural Trends, 17(4), pp. 317–321, doi: 10.1080/09548960802615455.

Steg, L. (2005) Car Use: lust and must. Instrumental, symbolic and affective motives for car use, Transportation Research Part A: Policy and Practice, 39(2–3 spescial issue), pp. 147–162, doi: 10.1016/j.tra.2004.07.001.

Stravinsky, I. and Craft, R. (1959) Conversations with Igor Stravinsky, Doubleday.

Streatfield, D. and Markless, S. (2012) Evaluating the Impact of Your Library, 2nd edn, Facet Publishing.

Stroeker, N. and Vogels, R. (2014) Survey Report on Digitisation in European Cultural Heritage Institutions 2014. Available at: http://www.enumerate.eu/fileadmin/ENUMERATE/documents/ENUMERATE-Digitisation-Survey-2014.pdf.

Sweeny, K., Fridman, M. and Rasmussen, B. (2017) Estimating the Value and Impact of Nectar Virtual Laboratories. Available at: https://nectar.org.au/wp-content/uploads/2016/06/Estimating-the-value-and-impact-of-Nectar-Virtual-Laboratories-2017.pdf.

Tanner, S. (2004) Reproduction Charging Models and Rights Policy for Digital Images in American Art Museums, A Mellon Foundation funded study, King’s College London. Available at: https://kclpure.kcl.ac.uk/portal/files/104647946/Reproduction_charging_models_TANNER_Published_2004_GREEN_VoR.pdf.

Tanner, S. (2006) Managing Containers, Content and Context in Digital Preservation: towards a 2020 vision. In Chapman, S. and Stovall, S. A. (eds), Archiving 2006: final program and proceedings, May 23–26, 2006, Ottawa, Canada, Society for Imaging Science and AMP; Technology, pp. 19–23.

Tanner, S. (2011a) Inspiring Research, Inspiring Scholarship: the value and benefits of digitized resources for learning, teaching, research and enjoyment. In Zwaard, K., Metcalfe, W. (eds.), Archiving 2011 – Preservation Strategies and Imaging Technologies for Cultural Heritage Institutions and Memory Organizations – Final Program and Proceedings, IS&T, pp. 77–82. Available at: http://www.scopus.com/inward/record.url?eid=2-s2.0-84860644438&partnerID=40&md5=d02b3d8167408d617477e7b1179fee88.

Tanner, S. (2011b) The Value and Impact of Digitized Resources for Learning, Teaching, Research and Enjoyment. In Hughes, L. M. (ed.), Evaluating and Measuring the Value, Use and Impact of Digital Collections, Facet Publishing, pp. 103–120.

Tanner, S. (2012) Measuring the Impact of Digital Resources, The Balanced Value Impact Model, King’s College London. Available at: https://kclpure.kcl.ac.uk/portal/files/5675881/BalancedValueImpactModel_SimonTanner_October2012.pdf.

Tanner, S. (2013) Avoiding the Digital Death Spiral – Surviving and Thriving through Understanding the Value and Impact of Digital Culture. In Oliver, M. (ed.), National Digital Forum 2013 Conference, Wellington, New Zealand, National Digital Forum. Available at: https://www.youtube.com/watch?v=kDyBCmPomFQ.

Tanner, S. (2016a) Europeana – Core Service Platform MILESTONE ​ MS26: recommendation report on business model, impact and performance indicators. Available at: http://pro.europeana.eu/files/Europeana_Professional/Projects/Project_list/Europeana_DSI/Milestones/europeana-dsi-ms26-recommendation-report-on-business-model-impact-and-performance-indicators-2016.pdf.

Tanner, S. (2016b) Open GLAM: The Rewards (and Some Risks) of Digital Sharing for the Public Good. In Wallace, A. and Deazley, R. (eds), Display at Your Own Risk: an experimental exhibition of digital cultural heritage, 2016. Available at: http://displayatyourownrisk.org/wp-content/uploads/2016/04/Display-At-Your-Own-Risk-Publication.pdf.

Tanner, S. (2016c) Using Impact as a Strategic Tool for Developing the Digital Library via the Balanced Value Impact Model, Library Leadership & Management, 30(4).

Tanner, S. and Bearman, G. (2009) Digitising the Dead Sea Scrolls. In LeFurgy, W. (ed.), Archiving 2009: preservation strategies and imaging technologies for cultural heritage institutions and memory organisations: final program and proceedings, Society for Imaging Science and AMP, Technology (IS&T’s Archiving Conference, 6), pp. 119–123.

Tanner, S. and Deegan, M. (2010) Inspiring Research, Inspiring Scholarship: the value and benefits of digitised resources for learning, teaching, research and enjoyment, JISC. Available at: https://www.webarchive.org.uk/wayback/archive/20140614060402/http://www.jisc.ac.uk/whatwedo/programmes/digitisation/reports/digitisationbenefits.aspx.

Tate (2017) Modigliani VR: The Ochre Atelier, behind the scenes. Available at: https://www.tate.org.uk/whats-on/tate-modern/exhibition/modigliani/modigliani-vr-ochre-atelier.

Taylor, D. B. (2010) Jill Scott Gives Back to North Philadelphia Youth, Essence. Available at: https://www.essence.com/news/jill-scott-blues-babe-foundation-charity/.

Tenopir, C. (2013) Building Evidence of the Values and Impact of Library and Information Services: methods, metrics and ROI, Evidence Based Library and Information Practice, 8(2), pp. 270–274.

Tessler, A. (2013) Economic Valuation of the British Library. Available at: https://www.oxfordeconomics.com/my-oxford/projects/245662.

The British Library (2004) BL Economic Impact Assessment Value and Results 2004. URL?

The British Library (n.d.) Increasing Our Value. Available at: https://web.archive.org/web/20170511140032/http://www.bl.uk/aboutus/stratpolprog/increasingvalue/.

The National Archives (2018) Annual Report and Accounts of The National Archives 2017–18. Available at: http://www.nationalarchives.gov.uk/documents/annualreport-11-12.pdf.

The Wellcome Library (2019a) Codebreakers: makers of modern genetics. Available at: https://wellcomelibrary.org/collections/digital-collections/makers-of-modern-genetics/.

The Wellcome Library (2019b) What We Do: digitisation at the Wellcome Library. Available at: https://wellcomelibrary.org/what-we-do/digitisation/.

Theory of Change Community (n.d.) Available at: http://www.theoryofchange.org/.

TIDSR: Toolkit for the Impact of Digitised Scholarly Resources, Internet Archive. Available at: https://web.archive.org/web/20180309024133/http://microsites.oii.ox.ac.uk/tidsr/.

Torkington, N. (2011) Where It All Went Wrong (November). Available at: http://nathan.torkington.com/blog/2011/11/23/libraries-where-it-all-went-wrong/.

Town, S. J. and Kyrillidou, M. (2013) Developing a Values Scorecard, Performance Measurement and Metrics, 14(1), pp. 7–16, doi: 10.1108/14678041311316095.

Travers, T. (2006) Museums and Art Galleries in Britain. Economic, social and creative impacts. National Museum Directors’ Conference and Museums, Libraries and Archives Council.

Tuck, F. and Dickinson, S. (2015) The Economic Impact of Museums in England for Arts Council England, TBR.

Tudur, D. (2018) How the Impact Playbook is Empowering Libraries – a User Perspective, Europeana Pro. Available at: https://pro.europeana.eu/post/how-the-impact-playbook-is-empowering-libraries-a-user-perspective.

Tudur, D. and Evans, J. (2018) Exploring Our Impact at the National Library of Wales, Europeana Pro. Available at: https://pro.europeana.eu/post/exploring-our-impact-at-the-national-library-of-wales.

UK Research and Innovation (2019) Guidance on Submissions REF 2019/01. Available at: https://www.ref.ac.uk/publications/guidance-on-submissions-201901/.

US Aid (n.d.) USAID Impact | The Official Blog of the U.S. Agency for International Development. Available at: http://pdf.usaid.gov/pdf_docs/PNADW119.pdf

US General Services Administration (n.d.) Office of Information and Regulatory Affairs. Available at: https://www.reginfo.gov/public/jsp/Utilities/index.jsp.

Vanclay, F. (2003) International Principles for Social Impact Assessment, Impact Assessment and Project Appraisal, 21(1), pp. 5–12.

Vanclay, F. (2004) The Triple Bottom Line and Impact Assessment: how do TBL, EIA, SIA, SEA and EMS relate to each other? Journal of Environmental Assessment Policy and Management, 06(03), pp. 265–288, doi: 10.1142/S1464333204001729.

Vancouver Island Regional Library Authority (2016) Assessing the Economic Impact of Vancouver Island Regional Library on Our Member Communities. Available at: http://virl.bc.ca/wp-content/uploads/2018/08/ROI-Report-PRINT.pdf.

Verwayen, H., Fallon, J., Schellenberg, J. and Kyrou, P. (2017) Impact Playbook: for museums, libraries, archives and galleries. Available at: https://pro.europeana.eu/what-we-do/impact.

Verwayen, H., Wilms, J. and Fallon, J. (2016) Workers Underground. an impact assessment case study – Europeana 1914–1918. Available at: http://pro.europeana.eu/files/Europeana_Professional/Publications/workers-underground-an-impact-assessment-case-study-europeana-1914-1918.pdf.

Vikan, G. (2011) Demonstrating public value. In Mack, D., Rogers, N., and Seidl-fox, S. (eds) Libraries and Museums in an Era of Participatory Culture, IMLS, p. 14. Available at: https://www.imls.gov/sites/default/files/publications/documents/sgsreport2012_0.pdf.

Vittle, K., Haswell-Walls, F. and Dixon, T. (2016) Evaluation of the Casgliad y Werin Cymruu / People’s Collection Wales Digital Heritage Programme. Impact Report, ERS Research and Consultancy. Available at: https://gov.wales/sites/default/files/publications/2019-08/evaluation-of-the-peoples-collection-wales-digital-heritage-programme-impact-report-annex-2-user-survey-results.pdf

W. K. Kellogg Foundation (2004) W.K. Kellogg Foundation Logic Model Development Guide: using logic models to bring together planning, evaluation, and action. Available at: https://www.wkkf.org/resource-directory/resource/2006/02/wk-kellogg-foundation-logic-model-development-guide.

Wallace, A. and Deazley, R. (2016) Display at Your Own Risk. Available at: https://displayatyourownrisk.org/publications/

Warwick, C., Terras, M., Huntington, P. and Pappa, N. (2008) If You Build It Will They Come? The LAIRAH study: quantifying the use of online resources in the arts and humanities through statistical analysis of user log data, Literary and Linguistic Computing, 23(1), pp. 85–102, doi: 10.1093/llc/fqm045.

Wavell, C., Baxter, G., Johnson, I. and Williams, D. (2002) Impact Evaluation of Museums, Archives and Libraries: available evidence project, Resource: The Council for Museums, Archives and Libraries. Available at: https://www3.rgu.ac.uk/file/dorothy-williams-impact-evaluation-of-museums-archives-and-libraries-available-evidence-project.

Weil, S. E. (2002) Making Museums Matter, Smithsonian Institution Press.

Welsh, A. (2015) Why Do We Write? Academic Book of the Future Blog. Available at: http://academicbookfuture.org/2015/10/02/why-do-we-write/.

Wilson, L. A. (2003) If We Build It, Will They Come? Library users in a digital world. In Lee, S. H. (ed.), Improved Access to Information: portals, content selection, and digital information, Haworth Information Press, pp. 19–28.

Wood, E., Zivcakova, L., Gentile, P., Archer, K., De Pasquale, D. and Nosko, A. (2012) Examining the Impact of Off-task Multi-tasking with Technology on Real-time Classroom Learning, Computers & Education, Elsevier Ltd, 58(1), pp. 365–374, doi: 10.1016/j.compedu.2011.08.029.

Woodley, P. M. (2006) Culture Management Through the Balanced Scorecard: a case study, Cranfield University.

Yarrow, A. (2017) Designing and Communicating Social Impact. In Irwin, B. and Silk, K. (eds), Creating a Culture of Evaluation: taking your library from talk to action, OLA Press, pp. 83–100.

Zimmer, M. (2015) The Twitter Archive at the Library of Congress: challenges for information practice and information policy, First Monday, 20(7). Available at: http://firstmonday.org/ojs/index.php/fm/article/view/5619/4653.

Zorich, D. M. (2012) Transitioning to a Digital World: art history, its research centers, and digital scholarship, Journal of Digital Humanities, 1(2). Available at: http://journalofdigitalhumanities.org/1-2/transitioning-to-a-digital-world-by-diane-zorich/.

 

This page has paths: