Balanced Value Impact Model

About the Balanced Value Impact Model

The BVI Model is a cohesive model to provide a useful definition and process of impact assessment. The BVI Model reflects the broader process of impact assessment and strategic planning. Principles from the BVI Model can be applied in different settings or at a less advanced level. The adoption of the BVI Model challenges organisations to be more evidence-based and to investigate the underlying assumptions driving institutional values and strategies.

The definition of impact is:

the measurable outcomes arising from the existence of a digital resource that demonstrate a change in the life or life opportunities of the community.

The BVI Model is a means to structure an activity for purposes of setting strategic contexts, deciding what to measure and to add purpose, direction and a disciplined approach to the often vague concept of impact. Defining modes of value for digital culture is not solely driven by economics but contain indicators of other more intangible values, even including non-use. This balanced approach seeks to show that the digital resource demonstrably made the host organisation grow better – becoming more efficient and effective in reaching its goals; while stakeholders become more satisfied, finding social, community and educative benefits of tangible worth that enhance society.

The concept underlying the BVI Model follows a process that stresses the importance of distinguishing between actions, the outputs and the outcomes of these actions, and ultimately the impact a memory organisation or its digital presence has on people. Qualitative and quantitative methods to collect data such as usage statistics, case studies, surveys and focus groups are at the heart of measuring this impact. The aim is also to challenge implementers to think of more profound indicators of impact. In particular, the BVI Model encourages a continuous assessment to look beyond the immediately measurable ‘output’ towards the demonstrable outcome, which leads to defining the real impact.

To enhance the reputation of an organisation, it must demonstrate impact through evidence of reaching out to a community, having a positive influence upon society and showing the significance of its activity to the lives and life opportunities of people in its diverse communities.

This page has paths: