Balanced Value Impact Model

Stakeholders

In the BVI Model, stakeholders are defined as

a person, group, community or organisation who affects or can be affected by the ecosystem of the digital resource assessed.

Stakeholder discovery and categorisation is an important part of the BVI Model. This step establishs as complete a categorised list of stakeholders as feasible. In later stages, the information gathered here will be further segmented and analysed to identify different groupings for investigation specifically in response to the needs of the impact assessment.

Actions to take in establishing and identifying stakeholders include the following.
  1. List all primary stakeholders.
  2. List all secondary stakeholders.
  3. Identify and list all potential supporters and opponents.
  4. Identify the interests of vulnerable or minority groups.
  5. List all new primary or secondary stakeholders likely to emerge as the impact assessment progresses.
Working from the list of stakeholders previously identified, in their primary and secondary groupings these can now be segmented into defined groups that can serve impact assessment purposes through a stakeholder analysis. Identify by this process the major stakeholders who can have a significant influence on or will be essential to the perceived success of the digital resource. Note that ‘essential’ in this sense refers to those stakeholders whose needs and interests are the priority of the digital resource. It could refer to direct users of the resource or direct beneficiaries of use of the resource. Refer to these as the core beneficial stakeholders.

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